Accessibility

Accessibility Statement

We want Plus 1 to work for everyone, on every device, with any assistive technology.

Last updated: November 7, 2026

Our commitment

Plus 1 is committed to making our website and mobile app accessible to all people, including those with visual, auditory, motor, or cognitive disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).

Accessibility is an ongoing effort. We treat it as part of how we build, not as a one-time project.

Standards we follow

  • WCAG 2.1 Level AA for web content, as the target standard for joinplus1.com and all subpages.
  • Apple Human Interface Guidelines for Accessibility on iOS, including VoiceOver, Dynamic Type, and Reduce Motion support in our iOS app.
  • Google Material Design accessibility guidance on Android, including TalkBack support in our Android app.
  • Section 508 compatibility where applicable.

What is in place today

On our website

  • A "Skip to content" link at the top of every page so screen-reader and keyboard users can bypass navigation.
  • Semantic HTML throughout (real heading hierarchy, landmarks like <nav>, <main>, <section>, <footer>) so assistive tech can navigate the page structure.
  • Visible focus rings on all interactive elements for keyboard navigation.
  • Alt text on meaningful images, and empty alt attributes on purely decorative ones.
  • ARIA labels and expanded states on the mobile hamburger menu, close buttons, and other interactive controls.
  • Captions on our walkthrough video (auto-enabled via YouTube).
  • Reduced-motion support via the prefers-reduced-motion CSS media query — animations are minimized when your OS requests it.
  • Color contrast meeting or exceeding WCAG AA minimums for body text.
  • Language declared (lang="en") on every page so screen readers pronounce content correctly.
  • Descriptive link text (we avoid "click here").
  • Form labels on all input fields.

In our mobile app

  • VoiceOver and TalkBack support with labeled controls and traversal order.
  • Dynamic Type (iOS) so text scales with the user's system font size setting.
  • Sufficient tap targets (minimum 44×44 points) throughout the plan creation and request flows.

Known limitations

We are actively working on these areas:

  • Some brand-gradient text on dark backgrounds may fall below our target contrast ratio. We are reviewing and adjusting.
  • The animated homepage hero may not fully announce state changes to screen readers. A reduced-motion alternative is in place; a semantic alternative is in development.
  • Third-party embedded content (YouTube, Instagram, Cloudinary photo galleries) follows those providers' accessibility implementations, which we do not directly control.
  • PDF documents linked from the site (such as our brand guide) may not meet full PDF/UA accessibility. We are working to replace PDFs with accessible HTML equivalents where possible.

Assistive technology we test with

  • VoiceOver on macOS Safari and iOS Safari
  • TalkBack on Android Chrome
  • NVDA on Windows Chrome and Firefox
  • Keyboard-only navigation on Chrome, Safari, Firefox, and Edge
  • Browser zoom up to 200% without loss of content or function

Report an accessibility issue

If you encounter a barrier using any part of Plus 1 — the website, the app, an email, or a social post — please tell us. We take accessibility feedback seriously and respond to every report.

When reporting, if you can, please include:

  • The page URL or screen where you ran into the issue
  • What you were trying to do
  • What assistive technology you were using (screen reader, voice control, keyboard-only, etc.)
  • Your browser and operating system

Contact us about accessibility

Email: info@joinplus1.com

We respond to accessibility reports within 2 business days.

Formal assessments

Plus 1's accessibility has been reviewed internally using automated audits (including Lighthouse) and manual testing. A formal third-party WCAG 2.1 AA audit is planned for 2026. We will update this page when that audit is complete.

Legal

This statement reflects our ongoing commitment under the Americans with Disabilities Act (ADA) Title III and equivalent regional requirements. It is not a certification of full conformance. We are continuing to improve.

This accessibility statement was last reviewed and updated on November 7, 2026. We review it at least quarterly.